Chappell Roan insists she has 'zero tolerance' for 'aggressive behavior' toward fans amid hotel controversy

Chappell Roan insists she has 'zero tolerance' for 'aggressive behavior' toward fans amid hotel controversy

Chappell Roanis speaking out about the alleged incident involving a security guard andJude Law's daughter at a Brazilian hotel.

Entertainment Weekly Chappell Roan in Paris on March 6, 2026Credit: Aurore Marechal/Getty

The "Pink Pony Club" singer responded to thecontroversy surrounding an alleged interactionbetween security personnel and 11-year-old Ada Law, after the youngster's stepfather, football player Jorginho, claimed that a guard chastised her in "an extremely aggressive manner" when she "walked past the singer's table" and "looked to confirm it was her."

"Chappell was not aware of any interaction between this mother / daughter and a third party security officer," a spokesperson for the "Good Luck Babe" musician tellsEntertainment Weeklyin a statement, echoing claims that Roan herself made in a video on her Instagram Stories on Sunday. "She did not see them at breakfast in her hotel, as she said in her video. She did not direct her personal security or anyone on her team to interact with them."

The spokesperson added, "Chappell holds her own teams to the highest standards and has zero tolerance for any kind of aggressive behavior towards her or her fans."

Chappell Roan in Paris on March 4, 2026Credit: Pierre Suu/Getty

The saga began when Jorginho wrote a message on his Instagram Stories on Saturday explaining his perspective on the "very upsetting situation": his wife, singer Catherine Harding, took her daughter, Ada, to see Roan ("an artist who she really admires"), at the Lollapalooza festival in São Paulo.

The footballer claimed that Roan walked past his family's table at the hotel where they all were staying, prompting Ada to get "excited" and move closer to the singer's table to confirm that it was, indeed, Roan. "She didn't say anything, didn't ask for anything," Jorginho said. He then claimed that "a large security guard" approached the family's table and berated Harding, "saying she shouldn't allow my daughter to 'disrespect' or 'harass' other people."

Jorginho said that his stepdaughter was "extremely shaken and cried a lot" after the alleged incident. He also directly addressed Roan and her fans at the end of his remarks: "WITHOUT YOUR FANS, YOU WOULD BE NOTHING. AND TO THE FANS, SHE DOES NOT DESERVE YOUR AFFECTION."

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Inher video on Sunday, Roan said that she "didn't even see a woman and a child" in the hotel, adding, "No one came up to me. No one bothered me. I was just sitting at breakfast in my hotel."

She added, "I did not ask the security guard to go up and talk to this mother and child. They did not come up to me — they weren't doing anything!"

Roan continued, "I do not hate people who are fans of my music. I do not hate children — that is crazy. I'm sorry to the mother and child that someone was assuming that you would do something, and if you felt uncomfortable that makes me really sad. You did not deserve that."

Ada Law, Catherine Harding, Jorginho, and Jax in London on April 2, 2025Credit: Lia Toby/Getty

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Hardingresponded to the situationin her own video on Sunday. "I know that Chappell has responded saying that it wasn't her security and she didn't do it," the Irish singer said on Instagram. "100% this security guard was not a security guard of the hotel, that's what I can say. He looks after artists. So I don't know if it was her personal security guard, but he was with her. That is all I know."

She added, "Did she send him to do it? Again, I don't know. I would like to hope not, but at the same time, I think that you have a responsibility when you are a celebrity to make sure that the people who work for you and act on your behalf are acting on your behalf. So would he do that if he didn't have her authority to do so? I don't know."

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